Returns

Returns

LIFTLDN strive to supply the highest quality products and will give you 14 days from the purchase of your item to notify us if you wish to return your order for a refund or exchange. 

To exchange

Notify sales@liftldn.com that you wish to exchange the order with details of the item you would like to exchange for. We will then supply you with the address to send the package securely. 

*To be eligible for a return, your item must be unused and in original condition and in its original packaging.

We will then send out replacement item(s) free of charge usually within 7 working days of the return being received.

For refunds

Notify sales@liftldn.com that you wish to send your order back for a refund.

We shall send you instructions with a return address.

*To be eligible for a refund, your item must be unused and in the original condition in its original packaging.

We will aim to process your refund within 7 working days once the item has been received.

Shipping

Paying for returned items is at the customer's cost.

Shipping costs are non-refundable.

Please note we accept no responsibility for any packages that are not received due to customer error, such as inputting the incorrect address details. We recommend you review your order when it is placed to ensure the correct details are inputted.

If you require a change of details please email us immediately after placing your order at 

 

UK Shipping

Once dispatched orders within the UK should be expected within 1-5 days depending on the type selected. Please allow up to 14 days to receive your order as many of the garments are made to order. 

Royal Mail 1st class- Free of charge

 

Rest of World Shipping

We can send any order to over 240 countries worldwide for a flat fee of £5.00

 

Please feel free to email us at sales@liftldn.com if you would like to put in a reserve on a particular item. 

For some items please allow up to 14 days to receive your order as many of the garments are made to pre-order.